Start a return
100-day free returns on eligible products: we provide a prepaid label, there's no restocking fee, and you choose a refund, store credit or an exchange.
- 100 days from delivery or pick-up
- Prepaid return label
- No restocking fee
Before you start
- Unused and in its original packagingNot used, damaged or modified.
- Some items can't be returnedAlmost Perfect, made-to-order, special-order, installed, bulk and custom-made items.
- What's refundedThe product price. The original shipping cost and any installation fee aren't refunded.
- Something faulty?That's a warranty claim, not a return: start a warranty claim.
- Bought with the 200-day trial?See the trial terms.
Full terms: refund policy. Questions? Contact us
Return request
We'll reply with a return number (RMA) and your prepaid label. Please don't send anything back before then.
