Adiapt
A brand by Rehab and Mobility, offers a wide range of mobility aids and healthcare equipment for all ages, with expert support to help you find the right solution. All Aidapt products come with a 12-month warranty.
Click here to view Aidapt's warranty statement
Alltrades Trailers
A proud Queensland family business making tough, high-quality aluminium ramps built for Aussie conditions. Every ramp comes with a 12-month warranty, but keep in mind, it won’t cover wear and tear or misuse, and returns aren’t accepted.
Click here to view AllTrades Trailers' warranty statement
Ausramp
Aluminium loading ramps are built with over 20 years of R&D, making them tough, reliable and easy for one person to handle, trusted by customers across Australia. They come with a 12-month warranty under normal operating conditions, excluding misuse.
Click here to view Ausramp's warranty statement
Barrier Group
An innovative Australian company that designs and manufactures a wide range of safety products, including bollards, barriers, speed humps, gates and queue control solutions for various environments.
Click here to view Barrier Group's warranty statement
Borum
The flagship brand of TQB Brands, has delivered reliable, high-quality industrial workshop equipment for over 38 years, all backed by a 12-month trade use warranty.
Click here to view Borum's warranty statement
Checkers
A U.S. company committed to safety, manufacturing high-quality cable ramps, wheel chocks and hose ramp systems—proudly made in the USA and distributed in Australia by SM Safety.
DHEMHE
Supplies safe, reliable and affordable materials handling equipment across Australia, including container ramps, forklift attachments, trolleys and drum lifters for warehouses and factories.
Click here to view DHEMHE's terms and conditions
Digga
Founded in 1981, Digga is a trusted Australian brand known for innovative aluminium loading ramps for construction machinery, with capacities from 1 to 9 tonnes.
Click here to view Digga's warranty schedule
Durolla
A brand under Troden Equipment, a global wholesaler of industrial storage, workplace, and handling equipment, available through a select network of distributors and specialist suppliers worldwide.
Click here to view Durolla's warranty statement
Equipco
An Australian-based manufacturer and distributor specialising in fuel cartage and distribution products, proudly serving the Australian and Asia Pacific markets for over 22 years.
Click here to view Equipco's warranty statement
FEAL
Founded in 1991 in Sweden’s aluminium capital, Horndal, FEAL is a European leader in aluminium ramp design, now manufacturing and supplying portable, vehicle, and modular system ramps worldwide.
Click here to view FEAL's warranty statement
Flexi Ramp
Proudly Australian-owned and operated by Get Over It Construction Ramp Pty Ltd, specialises in high-quality access ramps. All ramps include a 12-month manufacturer's warranty covering defects in materials and workmanship under normal use.
Click here to view Flexi Ramp's warranty statement
Furtastic
Offers quality pet care products, from ramps to grooming tools, designed for comfort and convenience. All items sold include a manufacturer’s warranty.
Gen-Y Hitch
Offers heavy-duty, USA-made aluminium ramps with a flat top surface and the highest load rating per length—ideal for loading equipment, vehicles, and more.
Click here to view Gen-Y Hitch's warranty statement
Heeve®
Founded in 2018 in Melbourne, is a family-owned business dedicated to producing high-quality ramp and transport products for Australia and beyond. All products come with a 12-month manufacturer’s warranty.
Click here to view Heeve® warranty statement
Hollywood Racks
Offers high-quality car racks designed to securely carry bikes of all sizes—perfect for cycling enthusiasts on the go.
Click here to view Hollywood Racks' warranty statement
i.Pet
Offers high-quality products for your furry companions, including dog crates, kennels, playpens and pet strollers, all designed for comfort, care and convenience. All products come with a 12-month warranty.
Jigsaw Jumps
Founded during Melbourne’s 2020 lockdown, creating portable bike jumps for all ages and skill levels to make riding accessible for families across Australia, with a 12-month limited warranty covering materials and manufacturing defects on all products.
Click here to view Jigsaw Jumps' warranty statement
Kartrite
Provides durable, easy-to-use ramps for equipment, vehicles and pets, backed by a 12-month manufacturer’s warranty covering defects under normal use, with claims assessed individually.
Click here to view Kartrite's warranty statement
Kilargo
A leading provider of fire, smoke and acoustic sealing solutions, offering innovative, high-quality products trusted in the building industry for over 30 years. All products come with a 2-year warranty covering defects in materials or workmanship when installed as per instructions.
Click here to view Kilargo's warranty statement
Klika
A trusted Australian-owned retailer with 19 years of experience, offering over 25,000 quality products with fast local dispatch and service backed by Australian consumer standards.
Click here to view Klika warranty statement
Kurgo®
A US brand specialising in products for dogs, driven by a passion for adventure and helping pets and their owners get out and go.
Click here to view Kurgo's warranty statement
Liftex
A brand under Troden Equipment, a global wholesaler of industrial storage, workplace and handling equipment, available through a network of specialist distributors worldwide.
MC
A brand under Champ International Sales Pty Ltd in Highett, Victoria, importing a wide range of trailer and caravan equipment, including towing mirrors, levelling ramps, jack pads, wheel chocks and other accessories.
Click here to view Motor Champ's warranty statement
New Aim
Australia’s largest and fastest-growing eCommerce company, partnering with leading brands and marketplaces to deliver innovative products that make life easier for Australians. All products come with a 12-month warranty.
Click here to view New Aim's warranty statement
Niuli
A trusted Chinese manufacturer of yard ramps, container ramps, forklifts and materials handling equipment, with global supply to over 130 countries. Established in 1999, its Australian branch opened in 2015, and any damage claims must be made within 24 hours of receiving the product.
Click here to view Niuli's warranty statement
Oxford Plastics
A leading UK brand known for top-quality plastic kerb ramps and pedestrian barriers, trusted worldwide for their durability and safety in both commercial and home settings. All products come with a 6-month manufacturer's warranty against defects.
Click here to view Oxford Plastics' warranty statement
Oz Loading Ramps
Provides budget-friendly solutions for motorcycles, dogs, wheelchairs and construction loading, with all ramps built for Australian conditions and backed by a 12-month warranty.
PetSafe®
A US brand specialising in products for dogs and their humans, all designed to help create more quality time together. Products come with a 12-month non-transferrable warranty.
Click here to view PetSafe's warranty statement
Prestige Pet Products
A family-owned wholesale company offering a wide range of quality toys and accessories for dogs, cats, birds and small animals. All products come with a 12-month warranty.
Click here to view Prestige Pet Products' warranty statement
Pride Mobility Products
A global leader in personal mobility solutions, offering innovative and reliable mobility scooters, power chairs, and lift chairs designed for comfort, safety and independence. All products are backed by a comprehensive warranty.
Contact us for more information on warranty claims.
PVI Ramps
Come with a 2-year warranty for domestic mobility use and 12 months for commercial use, covering manufacturing defects only. Warranty excludes misuse, wear and tear, and freight costs.
Click here to view PVI's warranty statement
Roll-A-Ramp®
A US-made, high-quality access ramp system manufactured in North Dakota, designed for versatility across wheelchairs, scooters, boats, marinas, and industrial use—wherever improved accessibility is needed.
Click here to view Roll-A-Ramp's warranty statement
Rotacaster
An Australian-owned manufacturer known for its innovative omni-directional wheels, revolutionising the trolley industry with 360° mobility. Their range includes Rotatrucks, trolleys, and conveyor systems, all designed for safety, efficiency and ease of use. All products come with a 12-month warranty covering repairs for manufacturing defects.
Skamper Ramp
A US brand from Skamper-Ramp Store that brings you the industry-leading animal water rescue device.
Click here to view Skamper Ramps' warranty statement
Stanfred Metal Products
An Australian company established in the 1950s, now known for quality, affordable car service ramps, extensions and more.
Click here to view Stanfred's warranty statement
StormaX
Provides high-performance enterprise storage solutions with advanced features and reliable build quality, backed by a manufacturer’s warranty.
Click here to view StormaX's warranty statement
Supex
A trusted supplier of quality accessories for caravans, camper trailers, RVs and camping gear, with a 12 month warranty covering defects in workmanship and materials.
Click here to view Supex's warranty statement
Sureweld
A market leader and industry pioneer in aluminium ramp fabrication, setting the benchmark for aluminium loading ramps in Australia. Their extensive range includes ramps for machinery, lawn mowers, removalists, truck wheel risers and more.
Click here to view Sureweld's warranty statement
TradeQuip
Flagship brand of TQB Brands, known for durable garage and workshop equipment built for professional use. Designed for performance and reliability, all TradeQuip products come with a 12-month trade use warranty.
Click here to view TradeQuip's warranty statement
Troden Equipment
A global wholesaler of industrial storage, workplace and handling equipment, supplying products through a trusted network of specialist distributors worldwide, including materials handling, storage, engineering and packaging suppliers.
Click here to view Troden's warranty statement
Trans Tank International (TTi)
A leading Australian manufacturer of durable liquid transport solutions, including water tanks, diesel refuelling units, sprayers and firefighting equipment. Designed for agricultural, civil and industrial use, TTi products are backed by a 20 year tank warranty.
WA Skate Ramps
An Australian owned and operated business specialising in strong, durable and high-quality skateboard ramps and easy-to-assemble DIY kits at affordable prices. All products are proudly made to the highest standards at their factory in Western Australia.
Click here to view WA Skate Ramps' warranty statement
Whipps
An Australian company that designs and manufactures aluminium loading ramps for the agricultural, earthmoving, construction, lawn mowing, motorcycle, freight, and furniture removalist industries.
Click here to view Whipp's warranty statement
WM System
An Italian manufacturer of high-quality loading ramps for light commercial vehicles, backed by a 2 year warranty when installed as per instructions. Ramp Champ® proudly brings WM System ramps to the Australian market with installation services available nationwide.
YES4PETS
Australian pet supply brand offering quality products with 1 to 12 month warranties, covering manufacturing defects. Excludes misuse, wear and tear, rust, and timber cracks. Report any damages within 2 business days.
Warranty Coverage
Warranties on products from Ramp Champ® generally cover faults in materials or workmanship when used as intended. They don’t cover things like normal wear and tear, misuse, unauthorised changes, or damage from accidents or natural events.
Frequently Asked Questions
Is the warranty coverage transferable?
Is the warranty coverage transferable?
Warranty claims must be lodged by the original buyer of the goods following the manufacturer’s standard timeline for assessment and resolutions. The warranty of the goods is not transferable and a copy of the order confirmation receipt will be required.
I received a defective product, what do I do?
I received a defective product, what do I do?
Please inspect the goods within 3 business days of receipt and report any noticeable fault. Most minor issues can be resolved via consultation with our customer service team. In cases of major function issues, the manufacturer’s warranty terms will apply and we will assist you to file a claim for a remedy. Timeline and replacement terms of the manufacturer will apply.
You are highly encouraged to review the manufacturer’s warranty terms before placing the order. Please refer to our Returns Policy for the full details.
I need to file a claim (within the warranty period). What do I have to do?
I need to file a claim (within the warranty period). What do I have to do?
- Do not return any items to the original address.
- Head to our Returns Center and fill out the Claim form. Our friendly support team will assist you with further instructions.
I need to file a claim (outside any warranty period), what can I expect?
I need to file a claim (outside any warranty period), what can I expect?
If the warranty period has elapsed, we recommend that you bring the item to a nearby technician for assessment. We will assist you in contacting the manufacturer who can quote you for any spare parts, assessment costs and labour costs that are required.
I need to file a claim, what will be required from me?
I need to file a claim, what will be required from me?
The Standard Requirements in filing a claim are:
- Completed Claim form
- Supporting files (photos or 10-sec video clip)
- Further detailed information if required by Ramp Champ
I bought an Almost Perfect item, what happens if it becomes faulty?
I bought an Almost Perfect item, what happens if it becomes faulty?
Depending on factors like price and age, it may not be reasonable to expect it will last as long, or perform to the same standard as a new one. But if it still falls within the warranty period, the claim will be treated as a standard claim.
I have filed a claim and provided the supporting documents, how should I send the goods for inspection?
I have filed a claim and provided the supporting documents, how should I send the goods for inspection?
Ramp Champ will assist you in following up with the manufacturer until you receive proper assistance for the support you require. The cost to return the goods for inspection will be at your expense but may be refunded depending on the assessment of the manufacturer.
