Adiapt
Offers a wide range of mobility aids and healthcare equipment for all ages, with expert support to help you find the right solution. All Aidapt products come with a 12-month warranty.
Click here to view Aidapt's warranty statement.
Alltrades Trailers
High-quality aluminium ramps built for Aussie conditions. Every ramp comes with a 12-month warranty, but keep in mind, it won’t cover wear and tear or misuse, and returns aren’t accepted.
Click here to view AllTrades Trailers' warranty statement.
Ausramp
Aluminium loading ramps are built with over 20 years of R&D, making them tough, reliable and easy for one person to handle, trusted by customers across Australia. They come with a 12-month warranty under normal operating conditions, excluding misuse.
Click here to view Ausramp's warranty statement.
Barrier Group
An innovative Australian company that designs and manufactures a wide range of safety products, including bollards, barriers, speed humps, gates and queue control solutions for a variety of environments, and offers a 12-month manufacturer’s warranty on all goods, commencing from the date of purchase.
Click here to view Barrier Group's warranty statement.
Borum
Delivered reliable, high-quality industrial workshop equipment for over 38 years, all backed by a 12-month trade use warranty.
Click here to view Borum's warranty statement.
BULLET
Designed for practical everyday use, Bullet products offer reliable solutions across a range of applications. Products are backed by a 12-month warranty covering faults and damage under normal use, in addition to Australian Consumer Law guarantees.
Click here to view Bullet's warranty statement.
Checkers
Committed to safety, producing high-quality cable ramps, wheel chocks and hose ramp systems for a wide range of industries. Checkers products are backed by a 12-month limited warranty covering defects in materials and workmanship from the date of shipment or invoice (whichever occurs later).
Click here to view Checkers' warranty statement.
DHEMHE
Supplies reliable materials handling equipment across Australia, including container ramps, forklift attachments, trolleys and drum lifters. Products are backed by a 12-month warranty under normal operating conditions. Any defects or shortages must be reported within 7 days of delivery, and approved returns may incur restocking fees.
Click here to view DHEMHE's warranty statement.
Digga
A trusted Australian manufacturer known for innovative attachments and aluminium loading ramps used across construction and earthmoving industries. Digga ramps are backed by an 18-month warranty, with all other attachments and accessories covered by a 12-month warranty, subject to manufacturer approval and correct use.
Click here to view Digga's warranty statement.
Durolla
A global wholesaler of industrial storage, workplace and materials handling equipment distributed through a network of suppliers worldwide. Durolla products are backed by a 12-month manufacturer’s warranty under normal operating conditions.
Click here to view Durolla's warranty statement.
Equipco
An Australian-based manufacturer and distributor specialising in fuel cartage and distribution equipment, serving the Australian and Asia Pacific markets for over 22 years. Equipco products are backed by a 12-month manufacturer’s warranty, with liability limited to repair or replacement of defective goods in accordance with Australian Consumer Law.
Click here to view Equipco's warranty statement.
FEAL
A leader in aluminium ramp design, manufacturing portable, vehicle and modular ramp systems used worldwide. FEAL products are backed by a 12-month manufacturer’s warranty covering defects in materials and workmanship under normal use, with repair or replacement provided at the manufacturer’s discretion.
Click here to view FEAL's warranty statement.
Flexi Ramp
Proudly Australian-owned and operated by Get Over It Construction Ramp Pty Ltd, specialises in high-quality access ramps. All ramps include a 12-month manufacturer's warranty covering defects in materials and workmanship under normal use.
Click here to view Flexi Ramp's warranty statement.
Furtastic
Offers quality pet care products, from ramps to grooming tools, designed for comfort and convenience. All items sold include a manufacturer’s warranty.
Gen-Y Hitch
Offers heavy-duty, aluminium ramps with a flat top surface and high load ratings, ideal for loading equipment and vehicles. Gen-Y products are backed by a limited lifetime manufacturer’s warranty covering defects in materials and workmanship under normal intended use.
Click here to view Gen-Y Hitch's warranty statement.
Heeve®
Founded in 2018 in Melbourne, is a family-owned business dedicated to producing high-quality ramp and transport products for Australia and beyond. All products come with a 12-month manufacturer’s warranty.
Click here to view Heeve® warranty statement.
Hollywood Racks
Offers high-quality vehicle bike racks designed to securely carry bikes of various sizes, ideal for cycling enthusiasts on the go. Hollywood Racks products are backed by a limited lifetime warranty for the original purchaser, covering defects in materials and workmanship under normal use.
Click here to view Hollywood Racks' warranty statement.
i.Pet
Offers high-quality products for your furry companions, including dog crates, kennels, playpens and pet strollers, all designed for comfort, care and convenience. All products come with a 12-month warranty.
Jigsaw Jumps
Founded during Melbourne’s 2020 lockdown, creating portable bike jumps for all ages and skill levels to make riding accessible for families across Australia, with a 12-month limited warranty covering materials and manufacturing defects on all products.
Click here to view Jigsaw Jumps' warranty statement.
Kartrite
Provides durable, easy-to-use ramps for equipment, vehicles and pets, backed by a 12-month manufacturer’s warranty covering defects under normal use, with claims assessed individually.
Click here to view Kartrite's warranty statement.
Kilargo
A leading provider of fire, smoke and acoustic sealing solutions, offering innovative, high-quality products trusted in the building industry for over 30 years. All products come with a 2-year warranty covering defects in materials or workmanship when installed as per instructions.
Click here to view Kilargo's warranty statement.
Klika
A trusted Australian-owned retailer with over 19 years of experience, offering a wide range of products with fast local dispatch and support backed by Australian Consumer Law. Klika products are generally covered by a 12-month warranty for domestic use (and 90 days for commercial use) against defects in materials and workmanship, in addition to guarantees under Australian Consumer Law.
Click here to view Klika warranty statement.
Kurgo®
A trusted Australian-owned retailer with over 19 years of experience, offering a wide range of products with fast local dispatch and support backed by Australian Consumer Law. Klika products are generally covered by a 12-month warranty for domestic use (and 90 days for commercial use) against defects in materials and workmanship, in addition to guarantees under Australian Consumer Law.
Click here to view Kurgo's warranty statement.
Liftex
A global wholesaler of industrial storage, workplace and materials handling equipment distributed through a network of specialist suppliers worldwide. Liftex products are backed by a 12-month manufacturer’s warranty under normal operating conditions.
MC
A A wide range of trailer and caravan accessories, including towing mirrors, levelling ramps, jack pads and wheel chocks. MC products are backed by a 6-month manufacturer’s warranty covering defects in materials and workmanship when correctly installed and used under normal conditions.
Click here to view Motor Champ's warranty statement.
New Aim
Australia’s largest and fastest-growing eCommerce company, partnering with leading brands and marketplaces to deliver innovative products that make life easier for Australians. All products come with a 12-month warranty.
Click here to view New Aim's warranty statement.
Niuli
A trusted Chinese manufacturer of yard ramps, container ramps, forklifts and materials handling equipment, with global supply to over 130 countries. Established in 1999, its Australian branch opened in 2015, and any damage claims must be made within 24 hours of receiving the product.
Click here to view Niuli's warranty statement.
Oxford Plastics
A leading UK brand known for top-quality plastic kerb ramps and pedestrian barriers, trusted worldwide for their durability and safety in both commercial and home settings. All products come with a 6-month manufacturer's warranty against defects.
Click here to view Oxford Plastics' warranty statement.
Oz Loading Ramps
Provides budget-friendly solutions for motorcycles, dogs, wheelchairs and construction loading, with all ramps built for Australian conditions and backed by a 12-month warranty.
PetSafe®
Specialising in products for dogs and their humans, all designed to help create more quality time together. Products come with a 12-month non-transferrable warranty.
Click here to view PetSafe's warranty statement.
Prestige Pet Products
A family-owned wholesale company offering a wide range of quality toys and accessories for dogs, cats, birds and small animals. All products come with a 12-month warranty.
Click here to view Prestige Pet Products' warranty statement.
Pride Mobility Products
A global leader in personal mobility solutions, offering innovative and reliable mobility scooters, power chairs, and lift chairs designed for comfort, safety and independence. All products are backed by a comprehensive warranty.
Contact us for more information on warranty claims.
PVI Ramps
Come with a 2-year warranty for domestic mobility use and 12 months for commercial use, covering manufacturing defects only. Warranty excludes misuse, wear and tear, and freight costs.
Click here to view PVI's warranty statement.
RIGG
Developed for durability and everyday use, RIGG offers a range of ramp solutions suited to residential and commercial applications. Products are backed by a 12-month warranty covering faults and damage under normal use, in addition to Australian Consumer Law guarantees.
Click here to view RIGG’s warranty statement.
Roll-A-Ramp®
A high-quality modular ramp system designed for versatility across wheelchairs, scooters, boats, marinas and industrial access applications. Roll-A-Ramp products are backed by a 10-year manufacturer’s warranty covering defects in materials and workmanship for the original owner under normal use.
Click here to view Roll-A-Ramp's warranty statement.
Rotacaster
An Australian-owned manufacturer known for its innovative omnidirectional wheels, revolutionising the trolley industry with 360° mobility. All products come with a 12-month warranty covering repairs for manufacturing defects.
Skamper Ramp
Products are supported by manufacturer warranty and Australian Consumer Law guarantees, with claims assessed upon proof of purchase and product fault.
Click here to view Skamper Ramps' warranty statement.
Stanfred Metal Products
An Australian company established in the 1950s, known for producing quality and affordable car service ramps and automotive accessories. Stanfred products are backed by a 12-month warranty covering defects in materials and workmanship under normal use.
Click here to view Stanfred's warranty statement.
StormaX
Provides high-performance storage and workplace solutions with reliable build quality designed for industrial and commercial environments. StormaX products are backed by a 12-month manufacturer’s warranty under normal operating conditions.
Click here to view StormaX's warranty statement.
Supex
A trusted supplier of quality accessories for caravans, camper trailers, and camping gear, with a 12 month warranty covering defects in workmanship and materials.
Click here to view Supex's warranty statement.
Sureweld
A market leader and industry pioneer in aluminium ramp fabrication, setting the benchmark for aluminium loading ramps in Australia. Sureweld products are backed by manufacturer warranties of up to 2 years for loading, trailer and wheel riser ramps, 3 years for plant trailer chassis, and 12 months for trailer components, covering defects in materials and workmanship under normal use.
Click here to view Sureweld's warranty statement.
TradeQuip
Known for durable garage and workshop equipment built for professional use. Designed for performance and reliability, all TradeQuip products come with a 12-month trade use warranty.
Click here to view TradeQuip's warranty statement.
Troden Equipment
A global wholesaler of industrial storage, workplace and materials handling equipment, supplying products through a trusted network of specialist distributors worldwide. Troden Equipment products are backed by a 12-month manufacturer’s warranty under normal operating conditions.
Click here to view Troden's warranty statement.
Trans Tank International (TTi)
A leading Australian manufacturer of durable liquid transport solutions, including water tanks, diesel refuelling units, sprayers and firefighting equipment. Designed for agricultural, civil and industrial use, TTi products are backed by a 20 year tank warranty.
VEVOR
Offers a wide range of tools and equipment designed for durability and value across various applications. VEVOR products come with a 12-month warranty and a 30-day return period for eligible issues. The warranty excludes misuse, user error, or change of mind.
Click here to view VEVOR's warranty statement.
WA Skate Ramps
An Australian owned and operated business specialising in strong, durable skateboard ramps and DIY ramp kits, proudly manufactured in Western Australia. WA Skate Ramps products are built to high manufacturing standards, with replacement parts provided for any components found missing or damaged upon delivery.
Click here to view WA Skate Ramps' warranty statement.
Weisshorn
Offers a wide range of outdoor and lifestyle products designed for practicality and everyday use. All Weisshorn products come with a manufacturer’s warranty, with coverage varying by product, and are supported by Australian Consumer Law. The warranty excludes issues caused by misuse or improper handling.
Click here to view Weisshorn's warranty statement.
Whipps
An Australian company that designs and manufactures aluminium loading ramps for agricultural, construction, freight, and equipment transport applications. Whipps ramps are backed by a 12-month limited warranty covering defects in materials and workmanship under normal operating conditions.
Click here to view Whipp's warranty statement.
WM System
A manufacturer of high-quality loading ramps for light commercial vehicles, backed by a 2 year warranty when installed as per instructions. Ramp Champ® proudly brings WM System ramps to the Australian market with installation services available nationwide.
YES4PETS
Australian pet supply brand offering quality products with 1 to 12 month warranties, covering manufacturing defects. Excludes misuse, wear and tear, rust, and timber cracks. Report any damages within 2 business days.
Click here to view YES4PETS' warranty statement.
ZEEZ
A brand by Prestige Pet Products, ZEEZ offers a wide range of pet products for dogs and cats, including ramps, bedding, carriers and accessories. Products are supported by Australian Consumer Law and typically include a manufacturer’s warranty. Warranty claims may be handled through the retailer, and exclusions apply for misuse or improper handling.
Click here to view ZeeZ's warranty statement.
Warranty Coverage
Warranties on products from Ramp Champ® generally cover faults in materials or workmanship when used as intended. They don’t cover things like normal wear and tear, misuse, unauthorised changes, or damage from accidents or natural events.
Frequently Asked Questions
Is the warranty coverage transferable?
Is the warranty coverage transferable?
Warranty claims must be lodged by the original buyer of the goods following the manufacturer’s standard timeline for assessment and resolutions. The warranty of the goods is not transferable and a copy of the order confirmation receipt will be required.
I received a defective product, what do I do?
I received a defective product, what do I do?
Please inspect the goods within 3 business days of receipt and report any noticeable fault. Most minor issues can be resolved via consultation with our customer service team. In cases of major function issues, the manufacturer’s warranty terms will apply and we will assist you to file a claim for a remedy. Timeline and replacement terms of the manufacturer will apply.
You are highly encouraged to review the manufacturer’s warranty terms before placing the order. Please refer to our Returns Policy for the full details.
I need to file a claim (within the warranty period). What do I have to do?
I need to file a claim (within the warranty period). What do I have to do?
- Do not return any items to the original address.
- Head to our Returns Center and fill out the Claim form. Our friendly support team will assist you with further instructions.
I need to file a claim (outside any warranty period), what can I expect?
I need to file a claim (outside any warranty period), what can I expect?
If the warranty period has elapsed, we recommend that you bring the item to a nearby technician for assessment. We will assist you in contacting the manufacturer who can quote you for any spare parts, assessment costs and labour costs that are required.
I need to file a claim, what will be required from me?
I need to file a claim, what will be required from me?
The Standard Requirements in filing a claim are:
- Completed Claim form
- Supporting files (photos or 10-sec video clip)
- Further detailed information if required by Ramp Champ
I bought an Almost Perfect item, what happens if it becomes faulty?
I bought an Almost Perfect item, what happens if it becomes faulty?
Depending on factors like price and age, it may not be reasonable to expect it will last as long, or perform to the same standard as a new one. But if it still falls within the warranty period, the claim will be treated as a standard claim.
I have filed a claim and provided the supporting documents, how should I send the goods for inspection?
I have filed a claim and provided the supporting documents, how should I send the goods for inspection?
Ramp Champ will assist you in following up with the manufacturer until you receive proper assistance for the support you require. The cost to return the goods for inspection will be at your expense but may be refunded depending on the assessment of the manufacturer.
