Ramp Champ Remains Open During Stage 4 Victorian Restrictions For Online & Phone Orders
Australia and the world are taking certain measures due to the COVID-19 (Coronavirus) pandemic to ensure we can get through this event in a safe and timely way and to mitigate further spreading of the virus.
Here at Ramp Champ we are continuing to monitor government advice and are making necessary changes to our operations to ensure the safety of our staff, customers and network.
Business As Usual, Almost
The good news is that here at Ramp Champ there is very little need for change at this stage due to our business model. Staff that can are working from home.
Our warehouse is still 100% operational with orders being dispatched each day.
Contactless pickups are still available from our warehouse and partner warehouses for eligible items.
In the interest of our staff and public safety and to comply with business restrictions, we ask that orders are placed online or via phone rather than visiting our showroom which is currently closed.
Will My Order Be Delayed?
For most products, no. Ramp Champ works with almost 50 suppliers across Australia each of which warehouse and dispatch orders directly to our customers.
Most of our suppliers are still fully operational at this stage but may have reduced on site staff and slightly longer lead times for a small range of products.
We work with major freight partners across the country such as TNT, Toll & Fastway. Some couriers have reported a possible delay of 2-3 business days.
Please ensure that someone is able to accept the goods during business hours to avoid costly redirection or return-to-sender charges.
Most couriers are now not requiring a signature upon delivery and will leave your order in a safe place if you are not home. If there isn't a safe place to leave the item then the driver will leave a card behind with instructions on where to pick it up from or attempt redelivery.
Out team is on hand and ready to help via our Contact Us page.
This page will be updated regularly and shall report any changes that may affect your order. Last update 5 August 2020.