Ramp Champ only works with well-known, industry-leading manufacturers such as Feal. All products come with a minimum 12-month warranty. For further information see the FEAL Warranty page.

Minor scratches and blemishes may be visible upon receipt of your item. However, if the item is delivered damaged please contact us immediately.

We know how crucial it is to find the perfect products for your access needs. To ensure you shop confidently, we proudly offer 100-day Free Returns on eligible products. 

If you need to return your product, we'll organise and cover the return shipping costs across Australia without any restocking fees or hidden costs.

You'll have the option for a store credit, a full refund, or an exchange when the returned products meet the return criteria:

•  The products cannot be used, damaged or modified and must be returned in the original packaging materials.
  
•  Some products, such as almost new, made-to-order, installed, and custom-made products, aren't eligible for return.
  
•  The 100-Day period begins from the day that your order is delivered or picked up.
  
•  Only valid for the original purchaser.
  
•  Only valid for online sales via rampchamp.com.au.
  
•  Refunds, store credits or item swaps apply only to the cost of the products. Installation fees and original shipping costs will not be refunded.

Find our more by visiting our Refund Policy page.

How to order online: Find a product you'd like to buy on our website and click on the add to cart button. Then, simply follow the instructions on the checkout page. If there were any options or upgrades that you may have missed, one of our customer service staff members will contact you either by email or phone before we process your order.

How to order by phone: Call us on 1300 913 047. Our expert staff will help you select your product based on your individual requirements. We only stock the best brands and have the most competitive prices to ensure that you'll be completely satisfied with every RampChamp.com.au purchase you make. If you feel comfortable, go ahead and place your order online.

How to order by email: Send us an email at sales@rampchamp.com.au and one of our staff members will get back to you as soon as possible with an invoice for your order. Please include the product, any options or upgrades that you might require and your full address for delivery.

We do not have a storefront. All items are available for purchase online and are shipped directly from our warehouse or from our partner warehouses directly to our customers Australia wide. If you are within close proximity of any of our partner warehouses, we can arrange for you to pick up the goods by appointment. 

Yes, we are. Ramp Champ is 100% authorised to sell the products we advertise on our website. This means that you get the full manufacturer warranty when you buy from RampChamp.com.au.

Yes, we do. Depending on what type of ramp you’re looking for and what state you’re located in, we can offer custom ramps that are built to your specifications. All we need is a few photos, measurements and a sketch of what you want to be made. We offer free quotations so you know exactly what your custom ramp will cost before you decide to buy. Click here to get a custom ramp quotation today.

We pride ourselves on giving you the best possible service. So, we work hard to get your order shipped within 24 hours. As soon as your product is shipped, we send you an email with tracking details so you can log in and see when your product is due to arrive.

We send all items via registered courier with tracking details so you can see just where your order is at any point in time. This ensures your item is safe and secure from us to you.

Products are sent during normal business hours, Monday to Friday and from dispatch date, we expect most orders to be delivered between 2 and 10 business days, depending on your location and the location of the warehouse. Some brands are shipped directly from our suppliers' warehouses throughout Australia.

See our full shipping policy here.

Some items can be picked up directly from us or from the manufacturer's warehouse. If available when purchasing, on the cart page select "Store Pickup" as an option.

Or, contact our team to see if there's a warehouse near you.

All pickups are by appointment only. 

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Or, if you have further questions, check out our FAQ Page.